Serious Privacy & Verification OverreachI initially thought this was a good fintech app because of the fast payouts and decent exchange rates. On the surface, everything looks efficient, especially if you’re receiving funds from platforms like Upwork, where money gets deposited almost immediately.However, my experience trying to open a USD / EUR / GBP account revealed a very serious problem that I believe people need to be aware of.To request a foreign currency account, I was required to: • Declare my monthly earnings • Upload an employment letter • Select a fixed occupation with no “Other” option, forcing users into narrow categoriesThis goes far beyond standard KYC.KYC is meant to verify identity (ID, face verification, address).What this platform is doing is effectively asking for employment history and proof of income, without clearly stating why this is required or how such highly sensitive documents are protected.I find it extremely inappropriate — and frankly alarming — that I must upload an employment letter just to open a virtual receiving account. I am not applying for a loan, credit, or business financing. I am simply requesting a foreign currency account.What makes this worse: • Customer support kept asking for screenshots, which I provided clearly • The screenshots were then not referenced at all • I was repeatedly redirected without any real explanation or resolution • No one could clearly justify why these documents were mandatoryThe process feels opaque, rigid, and dismissive of user privacy concerns.Many users may overlook this because the app works after you comply — but that doesn’t make the requirement acceptable. Not everyone is comfortable uploading employment letters or disclosing income details to a fintech platform with unclear data-handling policies.This is not just inconvenient; it’s a trust issue.I’ve decided not to proceed and will be closing my account. I strongly advise anyone considering this platform to think carefully about the level of personal and professional information you’re being asked to hand over — especially for something as basic as a virtual foreign account.Good exchange rates do not justify excessive data collection.
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