We ordered and quickly received our first Mini PC from Geekom, which appeared to be an amazing piece of equipment, given my previous limited experience of Desktop PC’s. Unfortunately, shortly after connecting and starting the mini I experienced some problems with updates failing. I am not overly computer literate and was worried about correcting the problem. I need not have been, Peter, and the after sales team were stars. Numerous emails were exchanged and replies were always received within 24 hours. Unfortunately, even with their guidance I was unable to resolve the issue locally, due I suspect to my lack of computer literacy, but again Geekom came to the rescue and provided a replacement Mini PC. No debate required and no postal charges for myself. The service I received can only be described as exceptional and I would happily use this company again.
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