This was a difficult and stressful purchase. As a first-time customer I was offered a voucher code for $20 off. When I applied the code at the ckeckout, it was accepted but the discount appeared as $0. So, no discount! Next, I tried to pay with Google Pay but an error message said "something has gone wrong". The message was not specific so I didn't know what the problem was. I tried Google Pay again with another payment card but the result was the same.I gave up and paid directly with my credit card. Next I received an email and text message from my credit card provider telling me that my card was blocked because the transaction looked suspicious. This was possibly due to the payment going to Honk Kong, rather than being processed in Australia. At this point I wondered if the whole GEEKOM.AU website was a scam.I contacted my credit card provider and authorised the payment, but later discovered that they had charged me an international transaction fee, which I wasn't expecting.I received an email confirming my purchase, explaining that a further email would be sent once processing was complete. I received that email the following day and it contained a tracking number and a link to track my shipment. The tracking number was not recognised on the tracking website! I was left wondering where my parcel was.A couple of days later my mini PC was delivered and I am delighted with it.In summary:* No discount* A payment method that wouldn't work* Dubious website with AU domain, apparently operated from HK* I had to deal with my credit card provider (never any fun!)* Promised parcel tracking didn't work* An excellent PC is delivered promptly, and is worth the buying hassleI would have preferred to buy my GEEKOM PC from a retail store, or online from a retailer with a good reputation. Having said that, I am now confident in buying from geekom.au. I highly recommend the GEEKOM A8.
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