I’ve relied on a printing service for several years for canvases and they’ve been excellent. However, this review focuses on their mug printing service. My usual supplier was relocating, so I decided to try this service. It was slightly pricier, but I thought it would be a suitable temporary solution for the three-week gap until my regular printer reopened. Fortunately, I only placed a trial order for one mug on December 3rd, and as of December 12th, it still hasn’t been picked up by the courier. Although a tracking number was issued, it shows the item as shipped when it clearly hasn’t. The delivery date has already shifted from the 8th to the 15th. I’ve decided to cancel my other orders with them, uncertain of when they would arrive, and I’ve had to close my online shop early to prevent disappointing customers. This is particularly frustrating during the holiday season when people purchase mugs for secret Santa gifts and presents. I recommend switching to a more reliable supplier for mug printing, as they are known for their efficiency and timely shipping.
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