Orders from November remain unresolved. I was promised upgraded shipping, but that did not apply to all of my orders, and after I raised this issue, I received no response. I was assured of a clear update on Monday, which also did not occur. I've had to issue refunds to several customers for orders that are over two weeks old without any progress or updates, and there has been no refund from the service for me. It's incredibly difficult to reach a real person to discuss this matter.
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At Gelato, we help creators, entrepreneurs, and ecommerce businesses turn ideas into real products, faster, smarter, and greener.
With 140+ local production hubs in 32 countries, Gelato lets you sell custom products globally without inventory or upfront costs. From T-shirts and hoodies to wall art, mugs, and photo books, your products are made locally and delivered quickly to your customers.
Our platform integrates seamlessly with Shopify, Etsy, WooCommerce, and Wix, making it easy to manage everything from one place.
Local production means faster delivery, reduced waste, and a smaller carbon footprint, all while maintaining premium quality and reliable fulfillment.
Join thousands of creators and brands who trust Gelato to power their print-on-demand business worldwide.
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