Like many others my Gelert walking boots looked good and were comfortable. But one shoe squeeked a lot when walking, and recently the glue between the sole and upper started to come apart, so they’re no longer waterproof. I contacted the manufacturer and they said I had to take it back to the store. I took it back to the Brent Cross store today and was told off for not bringing it back sooner (despite the store being closed for lockdown). Apparently they’ve been open a month and because I’ve just found time to take it in, it’s an issue. Anyway, they gave me a credit note and I have bought a different brand so hopefully it’s better quality.Looks like Gelert is SportsDirects own brand. My advice to them is build better quality boots so customers don’t have issues, instead of doing me a ‘favour’ by allowing me to return faulty boots which are covered by the manufacturers warranty!
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Gelert supply outdoor and camping equipment including family tents, sleeping bags, walking boots, outdoor clothing and more. Buy online.
