Delivery took a longer than expected but can’t blame Gelin to much for UPS shipping process. The product arrived well packaged and pendant was in a nice jewelry box. As the pendant was beautifully crafted and looks nice, it was on the smaller size then advertised, I suggest to call and confirm just to be sure of the size. I did express my concern to Gelin Diamonds of size and they immediately responded with the options of exchange, return with full refund or partial refund to make sure I was completely satisfied. I did stay with the product and they still gave a partial refund just for the small inconvenience. I will return just cause I know customer service will resolve my issue if any next time and will recommend to friends. Lastly they do have competitive prices which is a plus!
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Gelin Diamond is a jewelry company operating in 15 countries, combining high quality materials with unique designs at affordable prices. We are one of the brightest jewelry companies that prioritize customer satisfaction and elegance since 2011. Affordable pricing is one of the core values of our company. In order to achieve this, we work with our expert local producers.See more
