Final response:They resolved my issue by freezing the account and stopping all of the notifications. I resolved my review from a 1 star to a 5 star. Thank you for taking the time to read my reviews and getting to a solution!Old responses:They allow users to create profiles under your email, refuse to delete the account, expect you to recover the account that you didn't create nor have access to, and allow others to bet and gamble under falsified information/account. Even if you contact them and ask them for help, they will not help you even if the website is blocked due to security issues. Responding to the reply: I asked for the account to be removed from the support team and received the following response:"Hello Anna,You may try to log-in in your account and go to profile, you will see "Notification" settings and you may toggle-off e-mail subscription and others too.Please respond to this email with any additional questions. You can also contact our on-site 24/7 Live Support by clicking on the icon in the right bottom corner of our site.Kind regards,GemBet Support"I told them:"I tried but I still kept getting emails. So I tried emailing instead. "I got no response and no help. I just wanted to stop getting spammed from a gambling account without verification/authorized use.
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GemBet started with a simple idea: gaming should feel fun, human, and built around the players – never the other way around.
From day one, we set out to do things differently. No cold corporate vibes, no copy-pasting other platforms. Just real entertainment, shaped by feedback, and run by people who keep their ears to the ground.
We became one of Singapore’s top casinos by paying attention: every update, feature, and partnership came straight from our players’ mouths.
At our core, we have a player-first mentality. Smart, intuitive, and personalised – the kind of casino that feels right from the moment you join. We’re the platform you think of when you imagine effortless action, minus the nonsense.
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We’re an online casino, sure – but behind GemBet is a dream team that keeps things fair and fun above all else. No robots. No BS. Just good old entertainment, done right.See more