Purchased the flawless diamond ring from stellar creations. Advertised size 7. Confirmation email says 8.5. needed it for Christmas which did happen and they agreed to have me send it back on their dime and resize it. It is now the 29th and I have called four times and they've acknowledged that management made this decision and it will be taken care of. Still no FedEx shipping label in my email. I also sent two emails with my address phone number etc and order number. So far nothing in my email and of course my email works when they send me the receipt after purchase. Also, I am well aware to check junk email. Very disappointed and following through and I made a 5-minute purchase of an expensive item. I also purchased four or five times of them and on the one thing I had to return it was also a disaster. They should have respect for their good customers. Eventually did the right thing and said they sent an email 3 days ago but it was nowhere to be found. I guess I had to pursue it more than I was happy about. I now have my FedEx return slip and they will be sizing the ring and sending it back which was a nice gesture on their part. A good recovery after a bad start
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