I cannot even give them 1 star. WE were promised the world before and during installation, last June. Now in March, the generator failed during a power outage. Everyone else had power in 3 hrs, I did not for 2 days because of an issue with the generator. THERE IS NO ONE TO SPEAK TO ON THE PHONE. You must fill out a service ticket and they may come by in the next 3 days! Furthermore, they show up, ordered parts and never updated or told me anything. Almost a week later and no communication whatsoever. If we wanted emergency service it would cost almost $300.00 They dont belong to BBB. Stay away from this company and use a reputable installer. Please check all reviews before living thru my nightmare.
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