I have a 48kw that’s almost a year old and has never been activated , it will not activate and Generac refuses to do a firmware upgrade that was required from the day it was installed. Generac is a piece of crap and I have a over $20,000 boat anchor, $30,000 with the installation costs. However as long as Generac has Advertising dollars.and can pay for people to praise them, the consumers will get takenIt appears the only way I will get any service is to file a lawsuit against them and the dealer I purchased the Generator from.
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