I just want to add, since I now have even more information about this heinous company, to my previous review about Generac and call out their deceitful, arrogant, cheating manager of customer service, Rob Preuss, who does not even have the decency to return e-mails asking for an explanation as to why he feels it right that I pay an additional $5,000 for freight, labor and parts for my brand new Generac generator that was broken the day that I bought it. And the executives of Generac are literally unreachable. They hide in their ivory tower, won't take - or return phone calls, and won't even accept Fed Ex letters.You are insane if - with all of the great generator companies out there - if you buy a generator from these cheating thugs. I can only pray that somebody with more resources than I have, gets these criminals in to a court of law, which is exactly where they belong. I do believe in karma, and based soley on how they gobsmacked and cheated me with awfulness, these felons, most especially the deceitful Rob Preuss, have a heaping helping to look forward to.Tom Boone, Long Beach, Mississippi.
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