I talked to Nathanual at Generac in WI headquarters and these guys have the worst customer service as a manufacturer. I have a powercel CSXW200A3 and they told me it will not work with a 18kw Generator. I would need to replace it. Absolute BS. I looked at the RXSW200A3 and the form factor is identical. I called a local supplier and got a new board A0004499959 for a easy replacement without replacing the transfer switch. THE CEO of Generac needs to be fired! BAD customer service and they are RUDE.
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