I have had to replace the controller on my 20KW whole home generator three times since it was installed in June of 2014. I recognize that the initial warranty period has expired, but the company should be conderned that I have had to replace the controller three times in a five year period. However, they express no concern that their product is costing the customer approximately $1,000 dollars to replace these controllers every 2-3 years. Don't EVER purchase a Generac contoller if you want a maintenance free generator. The company and generator is a piece of junk. If it was my company I would try to do what I could to find out what is wrong with these controllers and to subsidize my customers for their losses. AGAIN, DON'T PURCHASE A WHOLE HOME GENERATOR FROM GENERAC!!!!!!
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