I bought a 20KwH whole house generator from Generac and apparently they don’t stand behind their own product. They would not let me speak to a manager in customer service. They would only tell me to call a different Electrician who was loosely affiliated with them. But since these electricians didn’t sell me the unit, they weren’t interested in doing any warranty work. So once you buy the unit you are totally on your own. Absolutely no company support. Wish I had known this before spending $10,000. I would never have bought this brand. Steve
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