If I was able to rate less than one star, I would.I purchased a (Generac) Coleman Powermate 5000 years ago. I didn’t need to use it until Hurricane Ian. I ran the generator for two weeks after. When I did maintenance on the generator I found that there was NO air filter and the housing unit was full of black gunk.Since October of 2022 I have called six times. I have NEVER received an apology. I was promised a “maintenance package valued at over $100” which I still have not received.I have spoken to Carly, Sandi, Don, Rob, Lisa, and Supervisor Dominique who was the most rude of anyone I dealt with. Her solution is to spend $200 to have the generator inspected and I might “possibly” be reimbursed.Wish I would have read all the one star ratings before I purchased.I will do my best to post on as many social media sites as possible so that others don’t make the same mistake.
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