Ordered a Generac Generator (Whole house 24kW Guardian) after installing my first issue was the battery was bad, (leaking) replaced that and tried generator again. Worked great for 10 minutes until it threw a code "underspeed" #1600 and called Generac. They were fairly quick to answer. We went over the code and they said to call a local authorized repair person. Only, turns out despite having a warranty on a brand new generator the consumer has to pay the "authorized" repair/dealer. Which I had known that before hand. Brand new generator and have to pay over $400 to have someone come look it and possibly fix it. Great. Stay away from these folks. Not a good experience.
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