I have absolutely ZERO faith in Generac, or their generators. I work at an assisted living facility and we have a 75,000k generator. The residents pay for a working generator to run their oxygen and medical machines when we have a power outage. The generator has been repaired, worked on, discussed, repaired again, etc. It only has 57 total hours out of 4 years on it. I DO NOT trust this product AT ALL. I am finding it difficult to reach anybody in the customer service dept and frankly, the reviews of this company worry me. We ill most likely have to buy a new generator and have it installed which is approximately 60,000 dollars. All because this company has horrible products, and apparently horrible customer service.
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