Hello,I requested a change of locks and was quoted on the phone that it would be a £50 call and around £20/£30 o change the locks based on the infromaiton I gave. Unfortunately when the fitter turned up (1 hour 30 minutes after they said he would). He initially quoted me £167 for the locks, plus the £50 call out, plus VAT. I almost had to haggle him down to the total quote being £188.40. Even then I felt pressured into it as I would of had to pay the call out fee regardless. Extremeley poor.
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