Please, please, please dont use this company. I called them after searching on Google for a local locksmith (turns out they aren't local, but employe scum to carry out there work in your area) anyway, when I called i asked how much this would cost and was told £49+VAT. 30min later a man arrived and told me he had to drill the lock because it was old and that would cost £149+Vat.... we're already over £100 more than the price quoted on the phone. He then told me it would cost an extra £90 for the lock.... thats now £240 excl VAT!!! 🤬 Then after he did the 20 min job he presented me with an invoice for £440!!! I was so upset, told him he wasn't transparent with pricing and he made out he did me a favour claiming the Astra lock should cost £250 alone but he's only charged me £150! I was so upset. He took full advantage of a single mum of 2 kids locked out at 9pm. He was then demanding for the payment and shoving a card machine in my face to pay. I've contacted my bank, the police, trading standards and citizen advice. What horrible scum
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