When your wife faces an eyesight issue out of the blue and she fears a loss of vision even with health cover the experience is traumatic in the extreme.Immediately we contacted our health insurance company we were full of fear and worry of not knowing what the diagnosis could be.We spoke to their representative Chelsea Walker and irrespective of our worry she listened to our difficult circumstances showed us from the outset an empathy for our predicament then she listened to our fears and then exuded both a calm and understanding manner throughout coupled with an exemplary and fully professional approach before She then began liaising with her underwriters to ensure we had the requisite cover to then grant authority to ensure we were able to see our consultant within hours.Then she wished us well both before the first and all subsequent appointments to date and had the courtesy to contact us after every attendance to see if there was anything else we needed and reassured us that all we had to do was ask.More recently we also spoke to her colleague Ethan Hogan who displayed the same consideration to our circumstances and listened to what we said and he again displayed the same professional approach and kindness to make us feel at easeTruly we could not ask for anything more just to say thank you to all concerned for helping us whilst treatment for my wife remains ongoing.We have no hesitation in recommending these insurers to anyone.and we do not believe you will find any better insurers anywhere else.
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Private Health Insurance Solutions.
