first you have to submit a claim via the website you then wait , make calls told it takes 5 working days to process the claim after 10 working days and further calls now being told their underwriters are very busy.I AM NOT INTERESTED IN YOUR ISSUES , just proves its a insurance business and not a company who deal with health care.please do not reply with our standard contact the 0800 number total waste of my time
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Private Health Insurance Solutions.
