For years, dealing with my previous health insurers (Bupa and then a short term with Aviva) often felt like a second full-time job. Between long hold times, being passed from department to department, and the sheer volume of paperwork required for even minor queries, it was a constant source of stress. Every time I've called General & Medical, I've been connected to a real person within minutes, and they've been able to resolve my issue or answer my question efficiently, usually on that very first call.
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Private Health Insurance Solutions.
