I made an enquiry and arranged a call back to book. When the call back finally happened, it was 30 minutes late, and by then I had to return to work. I called again during my break but was told no one was available to speak with me, though I was promised an immediate callback. That call never came. After following up again, I experienced yet another broken promise. If your customer service is this unreliable, it leaves me wondering how claims are handled.
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Private Health Insurance Solutions.
