Update 28/7/22 : I have been contacted by the company, and they have agreed they would pay for the claim providing my consultant writes a statement to say this was not a previous diagnoses on my records. They also advised if I wish to cancel the policy they would not ask me to pay for the remaining months and would terminate the contract with no additional costs. 10/7/22I found their policy was a good deal when I looked at online comparison, then i joined them and stayed with them for almost 2 years. After that when I applied for my first claim they happily rejected my claim saying it was pre existing condition, however i never had that diagnosis before and its the first time i am ever having in my life.So, I lost trust in them and i asked for cancellation. Then they asked me to pay 1 years full annual premium if i want to cancel, because i have used their claim in the past (which i never used).
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