11 days later still no product.UpdateOn Fri, 26 Sep 2025 at 17:11, Customer Services customerservicesgenie-clean wrote:Hi Andrew, we have filed a claim with evri regarding this. We can now offer you a replacement or store credit :)Thank you for contacting Genie Clean. Kindest regards,Ross @ Genie Customer ServicesGenie Clean.Upate 29-09-25Customer Services17:07 (9 minutes ago)to meGenie Customer Servicesyour refund is pendingThank you for contacting Genie Clean. Kindest regards,Ross @ Genie Customer ServicesGenie Clean
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