I participated in a two-year program that started with a different partner. We never made a claim. Unfortunately, our broker misled us into thinking that the service would offer an affordable ongoing plan after two years. Now, at our ages, we are searching for an affordable new insurance plan elsewhere, which is quite challenging. It would be beneficial if the service considered offering discounts to loyal clients who have not made claims during the two years. Currently, the alternative plans are beyond our budget. The company responded to this on Trust Pilot, but unfortunately, they don’t have an affordable option, even with deductibles. Key takeaway: be cautious with what your broker recommends, especially if you are based in Thailand.
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