I’ve been using this insurance for almost two years. Every claim has been a struggle, with payouts taking 2–4 months, only occurring after persistent follow-ups. I’ve never experienced a smooth claims process. The breaking point came with my last two claims, both of which were approved, yet the money never arrived. There was no clear explanation or updates. After weeks of silence from the claims team and blocked communication, I’m done trying to get a response. I will file formal complaints with relevant authorities regarding the inconsistent handling of claims and lack of communication.
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