For those curious, here is a screenshot of the owner's original response to me on Trustpilot: You can find it on imgur.com with the suffix "/a/FzfTyr9"The owner responds to even moderate feedback with inflammatory responses calling you names and insulting you, while giving excuses for their rude behaviour, then they will then update their response to seem innocent as a way to gaslight you and the general public - a typical tactic used by abusers.The unprofessionalism shown in some of the replies to one-star Trustpilot reviews is also quite off-putting. For example, a response like "Get good kid" is highly unprofessional and impolite, especially for a business trying to attract customers. Even editing their reply to me to say "Cry moar, Karen. Please do not use this site anymore🤓" while attempting to run a business is a questionable practice at best. Finally, editing their response to me again to remove aforementioned edits and act as if they did not write the quoted inflammatory messages is the icing on the cake.I would suggest to NOT pay this company, or use the site at all, as their owner is extremely inflammatory and rude to anyone who provides any sort of moderate or negative feedback, then will attempt to gaslight you and the general public so that you will still buy their product.After offering a refund to me in response, they went ahead and used my ticket to gain access to my IP address and ban me for leaving a bad, but honest review. Their response was in bad faith, there was no intent to offer a genuine refund, nor is there anything to "look into" because the behaviour is exhibited from the site administrator themselves. I had already cancelled my subscription and expressed distaste with the website, so the ban was simply a power move as a form of an online temper tantrum from receiving feedback of a critical nature. I was emailed prior to today, and asked to leave a review so that they could make more money, probably due to a tanking reputation, after seeing how they treat customers. The review left was not the positive one that the site administrator desired, hence the poor reaction to my review and falsifying reasons to IP ban me from the website.The site administrator's edits to their response cite things that did not happen, as well as situations not described in my current review - again, behaviours exhibited by abusive individuals.Stay very far away from this website, unless you choose to support administrators who abuse their customers. If so, more power to you.Despite your edits to remove the parts that I was replying to, I'll leave my responses here regardless.Response to the owner's reply: I was asked by you to leave a review for this website in order to gain more confidence from customers so that you'll make more money. "This is just a Pokemon game :)" is true until you make a business out of it the way you have, then proceed to talk down to your customers.Having people of all backgrounds is great but doesn't excuse rude behaviour and doesn't bode well for a company attempting to profit off a Pokémon game the way you are. You have turned this into a company and a business - you can no longer use the excuse "it's a Pokemon game! :)" without facing any sort of repercussions.I've reduced my review to 2 stars for the continued dismissiveness of rude behaviour as well as rudeness from the owner directly.--Yeah... after that inflammatory edit you made, I will be unsubscribing from this website and reducing my review to a 1 star. It's a shame, given that I was considering upgrading to a higher tier subscription. Removing the edits and acting innocent will not get me to re-subscribe, when this is clearly exhibited abusive behaviour from you, and I do not support abusive individuals.All in all, my suggestion to onlookers is to browse for alternative methods for the service you're seeking. There are a lot of options that are not hosted by an individual of this nature.
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GenPKM.com is a website that provides Pokémon enthusiasts with tools that allow them to create and trade their own Pokémon automatically and instantly.
