I placed an order over the weekend following New Year's Day, understanding that there may have been a shutdown during the holiday period. On January 6, I received a message indicating my order was completed. I promptly emailed to inquire if this meant it had shipped, whether I would receive a shipping notification, and if I would get a tracking number, as I need to be vigilant about delivery due to potential theft. After two days without a response, I became a bit frustrated, as communication is usually quite good. UPDATED - RECEIVED A RESPONSE: The package has shipped, albeit late, and I received the email with the tracking number. It seems this might be a smaller operation, which doesn't detract from the quality, so I would suggest being patient if you decide to use their service.
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