geoffreyinsurance.com

3.8
3.8 Based on 100 reviews

Geoffrey Insurance Services (formerly Chaucer Direct) is an online motor insurance company, dedicated to providing car and pet insurance at competitive prices. We aim to provide drivers with the lowest insurance prices and the best service in the busines...

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paul fridd
Avoid at all costs

Avoid at all costs! This has to be the worst company to deal with over the phone and via email, no departments are linked and they are not even aware of each other. After 10 emails to sort out a permissions request they just replied with i can not have my no claims, they do not read emails or respond to what they have been asked.When you phone they just say thankyou for the phone call and cut you off!Pay another company more so you do not have to deal with this outfit.Incompetent in all departments.

1
Date of experience: Jan 26, 2026

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