Our case was a difficult one, our Lawyer Katie, was amazing, she went out of her way to make the whole process as easy as possible. We never felt like a number, but as though we were her only clients; she was always contactable. If it wasn't for her compassion, I don't think we would have been able to see the case to the end. Unfortunately, we foundout 10 days before our hearing, by a very confusing phone by a Henry, a junior lawyer, wanting additional information. When I asked why he was calling and not Katie, he told me, "Oh, she left three weeks ago, you have a new lawyer!" Henry hadn't fully read our file; he multiple times sent emails for documents that we sent in months ago and wanted unnecessary additional information right up until the morning after we settled! Ray, our new lawyer, never reached out to us. I had to contact him multiple times to find out what was happening with our case. After my first contact with him, I was left in tears after being told quite bluntly that we probably wouldn't win the case. We did win, though I wouldn't say it was 100% compensation. These few days with this new team were more stressful than the four years of putting the case together. If I needed legal support now, I think I'd think twice before signing with GMP
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Gerard Malouf & Partners (GMP Law) is a leading Australian law firm with over 35 years of experience helping clients navigate complex legal issues and secure the compensation and justice they deserve. Our expert team specialises in personal injury, medical negligence, public liability, superannuation & total permanent disability (TPD) claims, motor vehicle injury claims, institutional abuse cases, dust disease and mesothelioma claims, and estate disputes.
We know that dealing with an injury or legal matter can be stressful, which is why we operate on a No Win, No Fee basis. Our lawyers provide compassionate, personalised guidance every step of the way, helping clients understand their rights and make informed decisions about their claims.
With a 98% success rate and billions of dollars recovered for our clients, GMP Law has earned a reputation for expertise, integrity, and results. We have over 20 office locations across Queensland, New South Wales, ACT, and Victoria, and our multilingual team speaks more than a dozen languages, ensuring every client can access clear, professional legal advice in a language they are comfortable with.
Whether you’ve suffered a workplace or motor vehicle injury, medical negligence, institutional abuse, or dust disease, our team is here to provide trusted legal advice and support, helping you achieve the best possible outcome.See more
