Gessato.com is a company that has interesting, unique design ideas and also sells a variety of home and personal goods, However, their customer service and communication stinks. I recently received an order from Gessato that contained the wrong item, which I promptly returned using their pre-paid label. It's been over a month and I have not received my refund despite repeated emails and online chats attempts to contact them, which have been completely unsuccessful. I filed a Better Business Bureau complaint and learned I'm not alone - BBB has multiple similar complaints from customers being completely ignored by the company after receiving incorrect items or no items at all. Buyer beware!
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At Gessato, we’re all about great design—whether it’s the pieces we curate for our store or the stories we share. But let’s be real: if you’re here, you’re probably checking out reviews for the store. Fair enough.
We specialize in thoughtfully selected modern design—home goods, furniture, accessories—that stand out for their quality and originality. No generic mass-market stuff here. Just a carefully chosen mix of independent designers, cult brands, and timeless classics.
We’re a small team, not a faceless corporation, which means we care. A lot. About what we carry, how we pack it, and how we communicate with you. And if something ever goes wrong, we work to make it right.
So if you’re wondering whether we’re legit—yes, we are. If you’re wondering whether we care—absolutely. And if you’re looking for something beautifully designed, you’re in the right place.See more
