Received a phone charger for my car that started to smoke and blow up after only a few times using it. I had bought the extended warranty. Contacted the company and they refused to refund me unless I paid for the return shipping and had original packaging. I didn’t have the original packaging anymore. So they said they could offer a 30% refund and that’s the best they could do. The warranty states they offer 100% refund or free exchange on defective items” NO mention of costumer being responsible for return shipping or partial refund. But CLEARLY this is all a load of crap. They said because they are a small company they don’t pay for return shipping and it’s up to the customer to pay for this. Feel like I’ve been completely ripped off.
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