I ordered Mounjaro from this company, and when my package arrived, the box was completely empty.
I immediately took timestamped photos upon opening the delivery, clearly showing the condition of the package and that there was no medication inside. I contacted customer service straight away and provided full details and proof.
Instead of resolving the issue, I was asked unnecessary questions and to provide more information that was already clear in my original message and photos. After that, communication stopped completely. I am now being ignored by customer service.
This is extremely concerning, especially given this is a medical product. The lack of accountability, poor customer service, and failure to resolve a serious issue like this is unacceptable.
I am still waiting for a replacement or a refund.
I would strongly advise others to think carefully before ordering from this company.
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Get A Drip is a leading Longevity Wellness brand committed to helping people live healthier, longer lives through innovative wellness solutions. Specialising in IV vitamin therapy and advanced health treatments, Get A Drip offers a wide range of services, including vitamin drips, booster shots, cryotherapy, oxygen therapy, and GLP-1 weight management support.
With a focus on preventative health and optimising long-term wellbeing, each treatment is designed to support energy levels, immune health, and overall vitality. All treatments are administered by qualified healthcare professionals in a safe, clinical environment, ensuring the highest standards of care across multiple UK and European clinics.
Dedicated to making premium wellness accessible, Get A Drip also provides telemedicine services and direct-to-consumer products, including cutting-edge supplements, empowering customers to take control of their health from the comfort of their own homes.
By combining science-backed treatments with exceptional customer care, Get A Drip continues to lead the way in Longevity Wellness, helping clients achieve lasting health, energy, and wellbeing for the future.See more
