I used gethuman.com to get through the Priceline 'customer service' menu. The Priceline customer service does anything but serve customers. I had the gethuman bot argue with the Priceline bot, and I will admit, it took a couple of tries to actually break through the Priceline bot defenses, but it was so entertaining listening to the two bots interrupt and ignore each other that I kept trying. On the third or fourth attempt, the Priceline bot became so confused it forgot it's mission and put me on hold. I wouldn't recommend using the option from gethuman to have the app stay on hold, and then call you. Besides being an iffy proposition for a call back, it requires a phone number. I did not give any personal information to achieve my goal. (Full disclosure, I did have to log in to a Facebook Account I no longer use in order to leave this review). I was able to speak to an agent at Priceline who gathered the information related to my complaint, who then transferred me directly to the appropriate case worker to solve my problem. Prior to that I had been using the Priceline website 'customer support' system which supposedly told me how to reach an agent. After trying unsuccessfully to get a human using the instructions on the Priceline website I became desperate and creative, and found the gethuman website - and it worked. Again, I want to mention how hilariously entertaining it was to hear two bots drive each other crazy!!
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