Order on December 15, 2025. Customer service number kept in hanging up, no live person. Wrote an email pertaining to where my order was that was tacked on to my credit card on December 16, 2025. No response. Package tracking number assigned in first week of order was picked up by UPS in first week in January 2026, 3 weeks later. I am canceling future orders. Was told it will be expected on January 9th or there after. Was plopped on my doorstep out in freezing cold today January 6, 2026. Thank goodness I walked out my door and brought in to thaw. Terrible, terrible German runned company. Like Aldi’s and Lidl ‘s they skimp with the help. I cannot deflate their excellent product. But I’ll spend my money with a store or Amazon and buy regular toothpaste after this shipment is gone. Good riddens LivFresh your customer service and delivery sucks. Just like all the review say. Too bad I did not find this site about their dreadful service to customers sooner.
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