Order #S917683. Clearly, there is a major issue with this order.11/28/2025: Order paid for and confirmed.12/9/2025: I received an email from LivFresh that the order hasn't been updated by USPS and that it will continue to watch the order status.12/14/2025: Nothing has changed or been updated. The order still says fulfilled, the USPS status remains unchanged. I contact their support stating these facts. After submitting the message their system says "Usually replies within a few hours". I have heard nothing from them.12/16/2025: In the same message thread, I add, Is this going to continue to be ignored? Still no reply.12/17/2025: Tomorrow, I will be contacting my bank to reverse this charge because, clearly, you have no interest in shipping what I paid for, nor answering this issue in any way, shape of form. This is a perfect example of fraud. You've had my money since November 28, 2025, yet I have nothing to show for it. I will continue using this transcript in further reviews throughout the web and social media to ensure others do not make the same mistake I made in trusting your company.12/18/2025: I have placed a complaint against Livionex (the parent company behind LivFresh) with the BBB. I have sent several additional contact form submissions regarding this order (#S917683) and all continue to be ignored.UPDATE: I received a message from Livionex customer service taking full ownership of the order issues. They did in fact resolve it in a satisfactory manner.
Claim your business profile now and gain access to all features and respond to customer reviews.
