getmailbird.com

4.4
4.4 Based on 1.1K reviews

...

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FuryGO89
Lifetime License Misunderstanding

In 2017, I purchased a "Lifetime" license, which clearly stated no version restrictions on my invoice. With the arrival of a new version, the company is now claiming that "Lifetime" only applies to the previous version, attempting to charge existing users for an upgrade. This change violates consumer protection laws. The support team only sends automated responses about new features, ignoring the terms of my original purchase. I expected a true "lifetime" service, not just a regular update. Potential customers should be wary of their "Pay Once" offers, as terms may change unexpectedly.

1
Date of experience: Dec 02, 2025

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