My washer broke and I've been waiting for their team to acknowledge that they did anything more than receive the email. It's been 7 (week, not business) days now, and as a parent of two under 3 having a washer be out of service for that long is a lot. Update: Mulberry reached out immediately and got the situation fixed. They sent over the contact information for a company to fix, authorized a spend, made it seamless. Went from crickets to fixed in less than 4 hours. A rep reached out via phone call and explained some internal failures, how they're adjusting and took feedback & shared some features that'll address it (like a status tracker).I'll be sticking with Mulberry!
Claim your business profile now and gain access to all features and respond to customer reviews.
