I submitted a claim through Mulberry. Over 2 weeks later they responded saying that I needed to submit the claim through Guardsman. I was on vacation at the time and still took the time to submit the claim less than 48 hours later. I was then told by Guardsman that my claim was submitted one day past the 30-day timeline and am now being told to contact Mulberry. I believe this is a complete scam and I strongly encourage people NOT to purchase insurance on a product through Mulberry.
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