SCAM. If I could give them 1 star I would. They won't answer the phone, won't answer to my claim, won't answer any of my emails. I got them because they were recommended by Rugs USA BUT NEVER AGAIN will I fall for this scam with Mulberry. Update: After my review was posted, Mulberry reached out to me. I am waiting to see if this gets resolved or if they really do not honor the warranties as many reviewers claim. If they do honor it, I'll update this review. Update 2: mulberry fully refunded me after approving my claim. They came through. Not a scam after all and i am very happy to be posting this.
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