I have had to do two claims with mulberry, and I would not choose any other company if I have the option! My first claim was just over a year after my purchase, my husband broke the item and within 5 days I was approved and reimbursed. After taking a few photos and submitting the form it was an easy experience. Then less than a week later my husband broke the item he purchased as The Replacements and we followed another claim which took three days which was even more amazing. The process was easy, they are prompt about processing and very fast to email you back if you have any questions. I would definitely choose Mulberry for all of my warranty needs if I had the option.
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