getrentacar.com

4.3
4.3 Based on 134 reviews

GetRentacar.com is an innovative car rental marketplace that enables local car owners to connect with people searching for rental cars at the most competitive rates. The platform's one-of-a-kind bidding system that simplifies the car rental process, resul...

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Alvina Anderson
Awful customer service

Absolutely terrible service in Thailand. Spoke to four different people regarding the booking who ended up giving me.two different times for drop off. I ended up waiting 7 hours after checking out of my hotel. Then when the car was delivered they informed me I wasn't able to leave the local province. Due to the fact I was travelling around Thailand the owner advised he would refund me my deposit later that day. I chased my deposit the next day and got a response from someone different stating as it was cancelled on the day I would lose my deposit. I have responded asking for proof of the conditions that I cannot leave the local province as I was not informed prior to booking and have been ignored.

1
Date of experience: Dec 02, 2021

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Business Details

  • GetRentacar.com is an innovative car rental marketplace that enables local car owners to connect with people searching for rental cars at the most competitive rates. The platform's one-of-a-kind bidding system that simplifies the car rental process, resulting in more cost-efficient prices.

  • email info@getrentacar.com
  • call +13022138330
  • language https://getrentacar.com/en-US/car-rental

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