getthursday.com

1.2
1.2 Based on 12 reviews

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Soph
I accidentally bought the a general male ticket (I'm female), requested refund and being ignored

Order (#B569A46F588B):I accidentally bought the a general admission ticket (only ones left), thinking it was a female ticket (early bird and general admission female tickets sold out). I didnt want to risk turning up only to be told when I show my ID that its an entry ticket only for males and told I can't come in. So I mentioned this predicament in an email (i sent three emails to Thursday) and said that I wanted a refund on my essentially void ticket (not valid for a female like me). I havent heard back and the event has now passed and they have my money. They also cant come back and say I would have been let in now the event has happened (i contacted them prior to the event) as without knowing this, traveling to the event and risking being turned away isnt a risk I wanted to take. Now I have sent three emails, I actually feel ignored. I do actually want to go to another thursday event, but at this rate whilst being ignored - I wouldnt go and wouldnt recommend this company! Lack of customer service, but hoping they might redeem themselves. Ignoring isnt going to make this issue go away.

1
Date of experience: Sep 22, 2025

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