The item I received is nothing like what was shown in the commercial I ordered from. I reached out to the support team, and they instructed me to complete a survey, assuring me that I would receive refund instructions afterward. I followed through, but I haven't heard back since. This feels like a scam. I plan to report this to the relevant authorities for false advertising aimed at misleading consumers. I will also warn my social networks to avoid this company. Extremely disappointed.
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