I had a very disappointing experience with Zoot. My account was suddenly closed without clear explanation, and I was left trying to figure out what happened on my own.
What’s most concerning is that I still had a remaining balance in the account, and getting a response regarding a refund has been difficult. Transparency and communication are extremely important for any platform handling user funds, and in this case, both were lacking.
I’ve reached out to support and am hoping they resolve this properly, but as of now, the situation remains unresolved. I would advise others to proceed with caution until the company improves its account handling and customer support practices.
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