Quick summary on why this company sucks and you need to stay away from it:-Terrible customer service-Scammed me 330 Euro when I returned something-Very long shipping time-Terrible quality products despite their claimsNow to get into detail:Ordered a Pewdiepie LIMITED Edition Keyboard and Mouse set and waited 3 MONTHS for it.The quality is terrible and not even barely as good as they advertised it. And the people who waited for multiple months didn´t even receive proper compensation for the wait.On top of that, they EXTENDED their LIMITED PRODUCT from 500 to 1000 copies. How is that limited if you just keep selling more?With a lot of reasons of disappointment I shipped it back - The process is very difficult and at first they wanted to only give me back 85% of the money because of shipping and handling?! So 50 Euro for a service that took them 3 months? Also, shipping and handling originally only cost me like 12 Euro, so why do I have to pay 50 all of a sudden?Anyway, I sent back the product (Their process for doing that also is very weird) in April and I still haven´t received my money. It´s June now and they have claimed that there is an issue with Paypal, but Paypal claims that there is no such issue and GhostKeyboards cannot even provide a transaction number.Throughout this process, their communication has been horrible in every way. Very delayed or no replies in the E-mails, their tickets from the website don´t work and they often ignore you in their Instagram DMS until you complain in the comments of their post.I also want to add that they (like many companies) use a rainbow version of their logo for pride month despite not doing a single thing for the LGBTQ+ community. They´re all about the money and don´t give a damn about the customer nor the people.I don´t understand why PewDiePie (And Belle Delphine apparently) still trust this company and work together with them. I´m so disappointed.`Til this day I am being ignored by their support a lot and they still have my money. This will be taken to court, but until then I advise everyone who reads this to STAY AWAY from this company.Look for a legitimate good mechanical keyboard in your local store instead and ignore flashy designs. It´s not worth it.
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Ghost Keyboards is a leading provider of premium gaming peripherals based in Vancouver, BC. Our mission is to enhance the gaming experience for our customers by offering precision-engineered products that meet the highest standards of quality and design. We specialize in gaming keyboards, mice, mousepads, and keycaps that cater to the needs of all types of gamers, from casual to professional. Our commitment to innovation and customer satisfaction has made us a trusted brand in the gaming industry. Ghost Keyboards strives to deliver the best gaming experience for our customers.See more
