BEWARE: Ghost Motors sold us an unsafe, defective car and then ghosted me! I usually don’t write long reviews, but people need to hear this. We bought a used Vauxhall Mokka from Ghost Motors in 2024. Within 9 months, the engine BLEW UP with no warning. That’s right – the car severely overheated and the head gasket blew, yet no dashboard warning lights ever came on. It turns out the car had a coolant leak that Ghost Motors either didn’t catch or didn’t tell us about, and the temperature/coolant warning system wasn’t functioning. This is a major red flag – it means the car was essentially sold with a hidden time-bomb under the hood.When we bought it, Ghost Motors promised it was serviced and in great condition. Based on the lack of service stamp in the service logbook and the independent engineers report done after the event, Ghost Motors didn’t even check the car over. We had early clues: a tire pressure sensor was bad on day one (when I went to have it replaced, we discovered that there wasn’t an adaptor for the locking wheel nut… so the nut had to be cut off… of the care owned by a terminally ill 80 year old!!), fluid levels were low – things they should have fixed pre-sale. But the big one was the engine. After it failed, a month after Mum died, I tried to work with the dealership. They completely ignored me. I reached out multiple times via registered post – they never responded or offered any help. Mum spent thousands and got a pile of metal and I was left with double heartbreak (losing Mum and then discovering she’d been ripped off). My mother (the buyer) was terminally ill at the time – this was the last thing our family needed.I’m pursuing legal action because under consumer law the car was “not of satisfactory quality” (an understatement). But I also want to warn others. If you value your money and peace of mind, do NOT buy a car from Ghost Motors LTD. In my experience, they do not thoroughly inspect their cars, they do not honour their obligations when something goes wrong, and they do not appear to care about selling an unsafe vehicle. A car with no working temperature warning is downright dangerous. I’ve reported this to Trading Standards to investigate.There are plenty of used car dealers out there – I urge you to find another. Ghost Motors’ behaviour after the sale is non-existent (hence the name, I suppose – they “ghost” you). It’s not worth the risk. I wish I could give 0 stars. Avoid Ghost Motors LTD.”
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