Actually, I would not even give this company one star! They responded to my complaints with 'nice' sounding words, illusions of promises... and when I voiced I was going to the bank to begin a dispute on the 'sale'- never receiving the product they promised after 7ish months- They GHOSTED ME! Their work with both the editing and formatting was shoddy, abysmal, filled with errors that were not in the original manuscript I sent. Near the beginning I asked if they were using AI, and that I wanted human eyes on the work they were doing. I was assured they were not using AI. By the end of my time with them, I was thinking that using AI would have displayed more intelligence! While I have lost $ and time and nerves- I remain intact with my character- which I cannot say for them. (The 'crew' I interacted with went by the names of Adam, Steve, Mark, Rick, Henry. I won't give their last names, and I am uncertain that these are there actual names. But if you do decide to go forward with this publishing group, I recommend you not have these men engaged in your product.)
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